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Refund Policy

A legal disclaimer

Please note that our refund policy is subject to specific terms and conditions. Refunds may be issued at our discretion and only under qualifying circumstances. For detailed information about eligibility and the process, please refer to our full refund policy on our website. Thank you for your understanding.

Returns & Refunds for Physical Products

Our Returns & Refunds policy physical products is designed to ensure your satisfaction. If you are not completely happy with your purchase, you may return the item within 30 days of receipt for a full refund. Please ensure that the product is in its original condition and packaging. For further assistance, feel free to reach out to our customer service team at
support@pawatch.online

 

To start a return, contact our support team at support@pawatch.online with your order number and reason for return.

Once your return is received and inspected:

  • If approved, we’ll initiate a full refund to your original payment method within 7–10 business days.

  • Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival.

Refunds for Digital Services & Subscriptions

Our refund policy for digital services and subscriptions is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, please contact us within 30 days for a full refund. We value your feedback and aim to resolve any issues promptly. Thank you for choosing our services!
To request a subscription-related refund, please email us at support@pawatch.online and include:

  • Your registered email

  • Purchase date

  • Reason for the request

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